Careers

Sim is looking for top-tier experts to join our team.

Got initiative? Got drive? We are poised to help your career expand.

Sim is a leading supplier of studios, production equipment, workflow/dailies and post-production solutions. With offices spanning North America, Sim’s team and services have supported features such as “Deadpool” and Oscar-winning documentary, “OJ: Made in America,” and hit series “Game of Thrones,” “Mr. Robot,” “Stranger Things” and “Handmaid’s Tale.” Sim Studios supports TV series, feature films and commercial productions with over 400,000 square feet of first-class studio and production facilities in Vancouver.  Sim Lighting & Grip provides services and equipment from hubs in Vancouver and Toronto; Sim Camera provides rental equipment and support from hubs in Los Angeles, Vancouver, Toronto, Northern Ontario and Atlanta. Sim Post provides an array of services from workflow/dailies, to online and offline editing, to final color/DI and visual effects, to sound editorial and mixing. Sim Hollywood is located in the former historic Eastman Kodak building, and provides the industry’s only camera-through-post services venue. Sim is backed by Toronto-based investment firm Granite Partners. For more information, visit siminternational.com or visit us on Facebook, Instagram, Twitter and LinkedIn @simcomplete.

Corporate

Service Desk Manager Toronto

Do you have experience leading an IT Service desk team? Are you familiar with best practices and adopting ITIL standards? Do you want to be part of behind-the-scenes in film and TV production? If you answered yes, we have a great opportunity for you…

About the Position

Position Summary

The Service Desk Manager’s role is to oversee all Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification, prioritization and resolution of incidents, including the monitoring, tracking and coordination of Service Desk functions. The Service Desk Manager is also responsible for planning, designing, and analyzing the organization’s service desk according to best practices, while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. The Service Desk Manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. The Service Desk Manager will also contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary.

Primary Duties and Responsibilities

Strategy & Planning

  • Develop Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes
  • Develop policies and procedures that outline how problems are identified, documented, assigned and corrected
  • Analyze performance of Service Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems
  • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues
  • Plan and conduct performance appraisals of Service Desk staff, administer disciplinary action, raises, bonuses and promotions when necessary

Acquisition & Deployment

  • Oversee and assist in deployment pre-packaged software as needed using automated deployment tools
  • Oversee and assist in software releases and rollouts according to change management best practices
  • Conduct research on emerging products, services, protocols and standards in support of service desk technology procurement and development efforts
  • Liaise with vendors for the procurement of new systems technologies; oversee installation and resolve adaptation issues
  • Ensure appropriate training initiatives for new and existing staff
  • Purchasing and deployment tasks
  • Key words for IT leader roles: authorize, purchase, oversee
  • Key words for hands-on roles: install, deploy, configure

Operational Management

  • Manage the processing of incoming calls to the Service Desk to ensure courteous, timely and effective resolution of end user issues
  • Develop and enforce request handling and escalation policies and procedures
  • Track and analyze trends in Help Desk requests and generate statistical reports
  • Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations
  • Identify, recommend, develop and implement end user training programs to increase computer literacy and self-sufficiency
  • Oversee development and communication of help sheets, usage guides and FAQs for end users
  • Attend training seminars, conferences and trade shows to broaden knowledge of current and future Service Desk issues and technologies
  • Oversee the development, implementation and administration of service desk staff training procedures and policies
  • Train, coach and mentor Service Desk Technicians and other junior staff
  • Manage the overall desk activities and staff
  • Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary
  • Attend Change Advisor Board (CAB) meetings
  • Monitor incident trends and anticipate potential problems for proactive resolution
  • Act as an escalation point for advanced or difficult help requests
  • Provide Level II and III support when required

What You’ll Need

Formal Education & Certification

  • College diploma or university degree in the field of computer science and/or 5 years equivalent work experience
  • Certification in ITIL

Knowledge & Experience

  • Extensive application support experience with:
    • Office 365
    • Inventory Management – nice to have
  • Extensive knowledge of computer hardware
  • Working knowledge of a range of service desk utilities, including:
    • ManageEngine ServiceDesk Plus
    • ManageEngine Desktop Central
    • ManageEngine AD Manager
    • or similar
  • Experience with desktop and server operating systems, including Windows 10, 2008-2016 and MacOSX
  • Familiarity with the advanced principles of ITIL
  • Proven track record of developing and providing SLAs and Service Desk deliverables
  • Demonstrated progressive experience in the management of a technical support team

Personal Attributes

  • Strong customer service orientation
  • Ability to motivate and direct staff members and subordinates
  • Highly self-motivated and directed
  • Solid relationship management and performance management skills
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Good written, oral, and interpersonal communication skills
  • Exceptional interpersonal skills, with a focus on listening and questioning skills
  • Ability to present ideas in business-friendly and user-friendly language
  • Keen attention to detail
  • Team-oriented and skilled in working within a collaborative environment

Perks You’ll Receive

We can offer you:

  • Competitive wages in line with market standards
  • Retirement savings program with company matching
  • Comprehensive company-sponsored health benefits
  • Perks including discounted health and wellness programs
  • Employment Assistance Program (EAP) for counseling, financial planning, work-related concerns
  • Free parking with electric charging station(s) at most locations
  • Company events including: food truck lunches, summer BBQ’s, technology workshops, and industry events;
  • A work environment where you can really make an impact

About us

Sim is a leading supplier of film/TV studio production equipment, as well as workflow/dailies and post-production services. We’re proud to have supported features such as “Deadpool,” “Handmaid’s Tale,” “Game of Thrones,” “Stranger Things,” “Power Rangers” and “Dawn of the Planet of the Apes.”

We provide Studio, Camera, Lighting & Grip, Dailies and Post Production services and have locations throughout Canada and the United States.

For more information, visit siminternational.com or visit us on Facebook, Instagram, Twitter and LinkedIn @simcomplete.

Equal Opportunity & Accommodation

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.

How to apply

Please submit your resume to HR@siminternational.com

 

Playback

Playback Assistant Vancouver

**This is a temporary contract from September 16, 2019 until May 1, 2019**

Position Summary:

The Playback Assistant is responsible for reviewing all incomings scripts and identifying all possible opportunities for Playback equipment and services. Also acts as an administrative back up for the Playback department.

Primary Duties and Responsibilities:

  • Review incoming scripts from coordinators or production offices, prioritizing scripts that have production meetings that day
  • Create accurate playback breakdowns by skimming scripts and revision pages, tagging/marking, and typing concise overview of scenes requiring playback services and equipment
  • Review updated scenes as they arrive and compare to master script and communicate updates to Playback Coordinators, as necessary
  • Update the shared calendar for coordinators and operators with the latest updates from the operations whiteboard, daily
  • Maintain up-to-date playback binders for all features, episodic and MOW’s
  • Provide backup assistance to the Playback Department, as requested:
    • Review incoming budgets from Playback Coordinators to ensure it meets formatting standards
    • Create orders in the system based on provided budgets
    • Generate the End of Month report, providing list of orders that we cannot invoice to Accounting
    • Review incoming IATSE reports and update date changes on the show calendar whiteboard
  • Attend staff meetings as required

Qualifications:

  • Previous experience with scripts or onset work preferred
  • Ability to accurately follow detailed instructions and prioritize tasks to complete time-sensitive projects
  • Strong organizational and multitasking skills
  • Proficiency in the use of computer programs for: Microsoft Office Suite (Word, Outlook, Excel)

Other Attributes

  • Communication– communicates in a thorough, clear and timely manner and supports information sharing across the Company. Listens carefully and takes care not to make assumptions
  • Self-Management– works independently with minimal supervision and exhibits discipline in setting priorities
  • Attention to Detail– ensures accuracy and completeness when preparing documents, recording information and entering data.Establishes procedures
  • Customer Service Oriented – thinks and acts in a way that considers the needs of clients and others and ensures a high level of quality and satisfaction for all

Working Conditions and Physical Effort:

  • Work is normally performed in a typical interior/office work environment
  • Minimal physical effort required
  • Limited exposure to physical risk

How to apply for the job

Please submit a resume and cover letter to HR@siminternational.com

 

Corporate

Human Business Partner Toronto

Position Summary:

The HR Business Partner proactively supports their client group and the organization through a variety of HR functions including, but not limited to: employee relations, recruitment and onboarding, manager coaching, leave management, benefits and compensation and policy and procedure maintenance.

Primary Duties and Responsibilities:

Recruitment & Onboarding

  • Receive, pre-screen and distribute employee resumes to the hiring managers
  • Coordinate and schedule candidate interviews
  • Develop relevant interview questions and, when needed, assist hiring managers in the conducting of interviews.
  • Prepare offers of employment, ensuring fair hiring and employment practices.
  • Maintain all onboarding materials and ensure proper delivery and completion of all required documentation.
  • Ensure the completion of new employee orientations, including any relevant system or procedures training.
  • Ensure effective communication with all new hires and their managers to ensure smooth integration and appropriate fit within the organization.
  • Onboard new hire into HRIS and provide new hire with login information and user manual

Employee Relations & Engagement

  • Serve as the subject matter expert on all company policies, procedures, and programs.
  • Provide support, guidance, and coaching to employees on a variety of employment and workplace issues and concerns.
  • Provide support, guidance, and coaching to managers regarding effective employee, performance, and departmental management practices and processes.
  • Refer complex Employee Relations matters to Director – HR and ensure proper handling with regards to company policy and state and federal law.
  • Participate in Employee Relations related initiatives on an annual basis, including engagement surveys and annual performance reviews.

Benefits & Compensation

  • Assist new employees in benefit enrollment and provide basic support for any benefit related questions
  • Support compensation and benefit related initiatives, including annual salary reviews and bonuses.
  • Administer company paid leave programs (short- and long-term disability, parental leave, jury duty leave, etc.), maintaining regular communication with management and employees to ensure successful coverage and smooth returns.

Legal Compliance

  • Ensure all company policies, procedures, and documentation remain legally compliant.
  • Track, document, book, and communicate required training for employees in order to ensure compliance
  • Administer Workers Compensation programs within client groups, including policy administration, reporting requirements, and leave management.

Performance Management and Terminations of Employment

  • Coach and support management with respect to disciplinary actions, performance improvement plans, and general employee performance guidelines.
  • Prepare all necessary documentation for employee separations, including termination letters and legally required notifications.
  • Coordinate with Payroll to ensure final pay is processed in accordance with regulatory requirements.
  • Coordinate with IT to ensure all company property is returned and internal access is removed in a timely manner.
  • As needed, work with benefit providers to ensure the timely termination of relevant employee benefits.
  • Conduct termination meetings and provide guidance on post-employment matters
  • Conduct exit interviews /surveys as required

General Duties

  • Complete or Confirm employment verifications (start date, salary, job title, etc.) to third party and/or internal requests as required
  • Ensure employee files remain up to date with all legally and company required documentation.
  • Assist in the updating and maintenance of the company’s job description database.
  • Prepare and provide reporting on various HR related topics upon request.
  • Attend team meetings, planning sessions, and training events as required.
  • Contribute to new HR initiatives and Projects, as assigned.
  • Other duties as required.

Qualifications:

Knowledge, Skills, and Experience:

  • 3+ years of progressive Human Resources experience
  • Post-secondary education in Human Resources Management, or another related discipline
  • Strong understanding of employment legislation is required
  • Professional HR certification preferred
  • Strong English verbal and written skills are required
  • Strong organizational skills are required
  • Proficiency in office skills such as, typing, filing organization, and research are required
  • Proficiency in the use of computer programs such as Microsoft Office Suite (Word, Outlook, Excel), human resources information systems (e.g. Dayforce HCM) and internet-based programs.

Other Attributes

  • Integrity – demonstrates responsible behavior at all times and maintains high ethical standards. Keeps confidences
  • Communication – communicates in a thorough, clear and timely manner and supports information sharing across the Company. Listens carefully and takes care not to make assumptions
  • Relationship Building and Collaboration – builds positive relationships both internally and externally to achieve work related goals. Helps colleagues achieve their individual and organizational goals
  • Self-Management – works independently with minimal supervision and exhibits discipline in setting priorities
  • Attention to Detail – ensures accuracy and completeness when preparing documents, recording information and entering data. Establishes procedures
  • Teamwork – participates actively in a team to improve the Company’s effectiveness

Working Conditions and Physical Effort:

  • Work is normally performed in a typical interior/office work environment
  • Travel to other offices and locations is required
  • Some physical effort required as everyone on the team is asked from time to time to pitch in and help share the load
  • Some exposure to hazardous materials in the workplace

The company reserves the right to make changes to all job descriptions with the evolving needs of the company.

 

How to apply for the job

Please submit a resume and cover letter here.

 

 

Lighting + Grip

Warehouse Crew, Grip Department Vancouver

About the position 

This is a full-time, permanent position from Monday to Friday 8am – 5pm with opportunity for overtime during busy periods. This is generally a warehouse shipping/receiving position which does not involve working on-set and is strictly within the warehouse. 

The Grip Department is built on a sturdy foundation of a positive attitude, clear communication and interest in helping out anyone who is in need of extra muscle. This department consists of 10 crew members and is a good fit If you don’t mind getting your hands dirty from hauling sandbags to cleaning rain-soaked fabrics. True grit is a prerequisite for success in the Grip crew. If you have a keen attention to detail, work well under pressure and get down to the nitty gritty, the Grip department is for you. 

What you’ll do 

  • Accurately pull and ship orders following Grip Shipping Processes 
  • Receive rental orders and purchases following Grip Receiving Processes 
  • Perform accurate counts on incoming and outgoing gear 
  • Identify and store items into proper areas following shelving practices 
  • Refer defective bar codes (retired, out on another order, unreadable, i-code mix-up) to the Department Head, 2nd Department Head or Floor Manager for resolution 
  • Refer RentalWorks data entry errors or COD orders to the Rental Coordinator (RC) 
  • Direct customer enquiries/complaints to the RC, Customer Service Representative or Inside Sales Representative as appropriate 
  • Conduct all duties expeditiously in a safe and careful manner to minimize damage 
  • Ensure quality control of all equipment meets standards 
  • Identify issues and make recommendations (includes damaged equipment on shelf, poor communication, paperwork, customer relations, etc.) 
  • Maintain positive and courteous customer relationships 
  • Build respectful team relationships with co-workers 

What you’ll need 

  • Grade 12 
  • Post-secondary diploma/degree in film and/or television production related field an asset 
  • Warehouse experience preferred 
  • Keen interest in shipping and receiving and film production gear 
  • Strong oral and written communication skills 
  • Basic computer skills 
  • Film production experience an asset 

Our work environment 

  • On feet for extended periods of time 
  • Frequent heavy lifting (up to 100 lb), sometimes awkwardly sized equipment 
  • Frequent bending and kneeling 
  • Warehouse conditions; may be required to work outside for extended periods 
  • Repetitive movement with hands while using equipment 
  • Some exposure to chemicals (WHMIS training provided) 
  • A friendly, positive work environment with a strong team dynamic 
  • The opportunity to mentor new hires 
  • Open-door communication 
  • A work environment where you can really make an impact! 

Equal Opportunity & Accommodation 

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law. 

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly. 

How to apply for the job 

Please submit a resume and cover letter to HR@siminternational.com by noon on Monday, August 26th. 

 

Post Dailies + Rentals

Dailies Technician Los Angeles

Position Summary:

The Dailies Technician uses technical abilities to color, process, and sync digital footage. Ensures a seamless workflow of media to post through standardized Dailies & Rentals quality control procedures and constant communication with set and post production.

Primary Duties and Responsibilities:

Dailies Processing:

  • Ensure safe transfer of media sent from set to the lab’s internal storage
  • Set and/or adjust one-light coloring of media based on looks provided from set
  • Process media to dailies specs provided by post
  • Sync all dailies to external audio
  • Verify the correct metadata is provided with dailies
  • Ensure all media is colored and processed to the correct requirements
  • Evaluate quality of master media and alert production and post of any corrupt media
  • Communicate and coordinate with the on-set DMT on the shipping of media and drives between the lab and set
  • Ensure script notes, sounds notes, and lab notes are forwarded along form set to post
  • Trouble shooting problem clips and processing software issues
  • Report dailies activity and daily issues to Supervisor.

Dailies Screeners:

  • Processing and authoring of DVD screeners and ISOs
  • Burning, duplication, and packaging of DVD screeners
  • Assembly and processing of digital screener reels
  • Upload of digital screeners and ISO to FTP and video file sharing sites
  • Maintenance of hardware and software required for screeners creation
  • Creation and setup of digital screeners for the iPad

Administration:

  • Track the incoming and outgoing of shuttle drives at the lab
  • Shipping of DVD screeners to clients
  • Track and report the status of supplies and stock at the lab
  • Answering calls from clients and providing customer support
  • Perform other duties that may be assigned
  • Demonstrate an understanding and appreciation of the mission, vision, and values

Clients and Technical Service:

  • Ensure 24/7 technical support
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner
  • Provide assistance and technical information to clients, potential clients and staff members when required

Qualifications:

Knowledge, Skills & Experience

  • College Diploma from a recognized Audio/Video/Film Production Course
  • Proficiency working with AVID and FCP
  • Work and practical experience in Audio/Video/Film Production Industry
  • Ability to use, learn and implement new software and hardware.

Our work environment:

  • Work is normally performed in a typical interior/office work environment
  • Some physical effort may be required (i.e. some lifting of supplies and material)
  • Long hours sitting and using office equipment and computers
  • Some exposure to warehouse environment

Job Type: Temporary

How to apply for the job: 
Please submit your resume to HR@siminternational.com

 

Post Production

Dailies Technician Vancouver

About the position 

We are currently looking for a Dailies Technician for a contract role in our Vancouver office. 

If you work well in a fast-paced environment, can comfortably communicate with clients and co-workers and are technically savvy, please read on… 

What You’ll Do 

  • Processing and syncing digital dailies to editorial specifications. 
  • Working closely with a few of the on-set crew members. 
  • Frequent communication with members of post-production. 
  • Assuring the quality and accuracy of the master media for archiving. 
  • Troubleshooting any issues that may arise during the course of the job. 

What you’ll need 

  • Proficiency at transcoding video and post-syncing. 
  • Familiarity with AVID environments. 
  • Understanding of ARRI, RED, and RAW file-based workflows is an asset. 
  • Knowledge of dailies processing software is an asset. 
  • Technical understanding of television specifications. 
  • Experience with colouring is a plus. 
  • Diplomacy and sensitivity when working and communicating with clients. 
  • Organizational skills, attention to detail, and ability to work under pressure. 

Other Attributes: 

  • Teamwork – Participates actively in a team to improve the Company’s effectiveness 
  • Adaptability/Flexibility – adapts easily to changing business needs, conditions, and daily work responsibilities 
  • Customer Service Focus – Identifies and creates opportunities to improve every person’s experience with the Company 
  • Quality/Attention to Detail Focus – Ensures that standards for self, equipment and services are met to provide excellent service delivery 
  • Accountability – Accepts personal responsibility for the quality and timeliness of work. Can be relied upon to achieve results with little need for oversight 

Our work environment 

  • Work is normally performed in a typical interior/office work environment 
  • Some physical effort may be required (i.e. some lifting of supplies and material) 
  • Some exposure to warehouse environment 

Equal Opportunity & Accommodation 

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law. 

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly. 

How to apply for the job 

Please submit a resume and cover letter to pamparkjost@siminternational.com by noon on Thursday, August 15th. 

 

 

Post Production

Workflow Supervisor Vancouver

Position Summary 

The Workflow Supervisor uses technical abilities to supervise the coloring, processing, and syncing and archiving of digital footage. Ensures a seamless workflow of media to post through standardized quality control procedures and constant communication with set and post production. Supervise dailies technicians who are handling the day-to-day duties on each show under supervision. 

Primary Duties & Responsibilities 

Supervise Dailies Crew(s): 

  • Establish yourself as the lead technician on each show being supervised, from day 1. • Participate in training dailies crew on your show and evaluate their abilities to ensure technicians are ready to deliver the show’s specs from day 1. 
  • Ensure dailies technicians are scheduled properly to cover off the needs of the production being supervised. 
  • Ensure workflow procedure put in place at show startup is being adhered to, and that any updates to the production’s workflow are implemented into the show’s workflow documents. 
  • Provide ongoing training to dailies technicians as needed. 
  • Ensure deadlines are understood, and met, by the dailies technicians. 
  • Maintain system for producing and delivering screeners such as DVDs, iPads, etc. to ensure production personnel are receiving these in a timely manner. 
  • Continuously check to ensure communication between dailies technicians and post production personnel on client side is being handled professionally and in a timely manner. 
  • QC (Quality Control) the technicians’ work to ensure metadata is tracking accurately for both picture and sound, and QC look management. 
  • Oversee the master database of all shots captured during the course of production. 
  • Oversee and ensure LTO backups are being completed and delivered to client. 

Liase with Post Production:

  • Establish yourself as the go-to person for post production to contact for the duration of the show with any issues or questions they may have.
  • Maintain professional level of communication throughout the course of the production when dealing with any member of post production team. 
  • Troubleshoot any problem post production may bring to your attention. 
  • Handle any needs with regards to producing and delivering promo material. 
  • Deal with online/finishing house on an ‘urgent’ and professional basis in order to ensure any material that is holding up the finishing process is found and sent to them quickly. 
  • Communicate any issues with ‘digital negative’ promptly to producer and post producer as soon as these issues are known. 
  • Ensure 24/7 technical support 
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner 

Other Duties:

  • Fill the role of the dailies technician when not supervising a show. (see attached job description) 
  • Lead Research and Development subgroups spearheading Sim’s continual innovation. 
  • Compile reports from R&D subgroups and distribute that information to your direct supervisor and other R&D subgroups. 
  • Participate in training programs (either as a student or instructor) designed to improve the collective knowledge base of the Company 

Administration:

  • Track the incoming and outgoing of shuttle drives at the lab 
  • QC dailies info sheets each day and provide to Sim admin with detailed notes on work done overnight in order to prepare accurate daily invoices 
  • Shipping of DVD screeners to clients 
  • Track and report the status of supplies and stock at the lab 
  • Answering calls from clients and providing customer support 
  • Perform other duties that may be assigned 
  • Demonstrate an understanding and appreciation of the mission, vision, and values of the Company 

Clients and Technical Service:

  • Ensure 24/7 technical support 
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner 
  • Provide assistance and technical information to clients, potential clients and staff members when required 

Knowledge, Skills & Experience

  • College Diploma from a recognized Audio/Video/Film Production Course 
  • Proficiency working with AVID and FCP 
  • Work and practical experience in Audio/Video/Film Production Industry 
  • Ability to use, learn and implement new software and hardware

Other Attributes:

  • Decision Making / Problem Solving – Identifies an issue and processes relevant information coming up with possible solutions, selects appropriate responses and implements them 
  • Customer Service Focus – Identifies and creates opportunities to improve every person’s experience with the Company 
  • Teamwork – Participates actively in a team to improve the Company’s effectiveness 
  • Communication – Communicates in a thorough, clear and timely manner and supports information sharing across the Company 
  • Innovation – Develops new ways and adapts existing products or processes to help the company achieve its Mission and Vision 
  • Quality/Attention to Detail Focus – Ensures that standards for self, equipment and services are met to provide excellent service delivery 
  • Accountability – Accepts personal responsibility for the quality and timeliness of work. Can be relies upon to achieve results with little need for oversight 
  • Stress Tolerance – Functions in highly stressful, ambiguous or adverse situations

 Working Conditions & Physical Effort 

  • Work is normally performed in a typical interior/office work environment 
  • Some physical effort may be required (i.e. some lifting of supplies and material) 
  • Long hours sitting and using office equipment and computers 
  • Some exposure to warehouse environment 

Equal Opportunity & Accommodation 

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law. 

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly. 

How to apply for the job 

Please submit a resume and cover letter to HR@siminternational.com by noon on Wednesday, August 14th. 

Lighting + Grip

Warehouse Crew, Cable Department Vancouver

About the position

This is a full-time, permanent position from Monday to Friday 8am – 5pm with opportunity for overtime during busy periods. This is generally a warehouse shipping/receiving position which does not involve working on-set and is strictly within the warehouse.

The Cable Department takes care of everything cable-related and consists of 12 crew members. Orders are created and staged, shipped out, returned and counted, and finally the gear is processed and put back into inventory. Cable is the most physically demanding of all the departments, with some cables weighing up to 85lbs each. In this crew, you will constantly be lifting and counting gear throughout the day in a well-rounded team environment. If you like to be on the move, enjoy physical exercise while working with others and don’t mind working in and outdoors, this department would be a good fit.

What you’ll do

  • Accurately pull and ship orders following Cable Shipping Processes
  • Receive rental orders and purchases following Cable Receiving Processes
  • Perform accurate counts on incoming and outgoing gear
  • Identify and store items into proper areas following shelving practices
  • Refer defective bar codes (retired, out on another order, unreadable, i-code mix-up) to the Department Head, 2nd Department Head or Floor Manager for resolution
  • Refer RentalWorks data entry errors or COD orders to the Rental Coordinator (RC)
  • Direct customer enquiries/complaints to the RC, Customer Service Representative or Inside Sales Representative as appropriate
  • Operate Forklift (training provided but certification is an asset)
  • Conduct all duties expeditiously in a safe and careful manner to minimize damage
  • Ensure quality control of all equipment meets standards
  • Identify issues and make recommendations (includes damaged equipment on shelf, poor communication, paperwork, customer relations, etc.)
  • Maintain positive and courteous customer relationships
  • Build respectful team relationships with co-workers

What you’ll need

  • Grade 12
  • Post-secondary diploma/degree in film and/or television production related field an asset
  • Warehouse experience preferred
  • Keen interest in shipping and receiving and film production gear
  • Strong oral and written communication skills
  • Basic computer skills
  • Film production experience an asset

Equal Opportunity & Accommodation

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.

How to apply for the job

Please submit a resume and cover letter to HR@siminternational.com by noon, Tuesday, August 14th.

Lighting + Grip

Warehouse Crew, Swing Department Vancouver

About the position

This is a full-time, permanent position from Monday to Friday 8am – 5pm with opportunity for overtime during busy periods. This is generally a warehouse shipping/receiving position which does not involve working on-set and is strictly within the warehouse.

The Swing Department acquires and applies basic knowledge of each major department (Lighting, Cable, Grip) and is the largest department of 15 crew members. Once trained in basic procedures, you will bounce around to various tasks depending on workload needs. You should expect to work both inside and outside of the warehouse in all seasons and in varying weather conditions. This position would be a good fit if you enjoy working with a wide variety of people, have good attention to detail and a desire to learn about multiple departments. You will report to the Assistant Floor Manager and be managed by the Department Head based on assignment.

What you’ll do

  • Accurately pull and ship outgoing orders following Department Shipping Processes
  • Receive rental orders following Department Receiving Processes
  • Effectively carry out work assignments designated by Asst. Floor Manager and Department Heads
  • Build respectful team relationships with co-workers in all Departments
  • Perform general warehouse work and maintain all areas to ensure clean and safe conditions
  • Conduct all duties expeditiously in a safe and careful manner to minimize damage
  • Test and process equipment to ensure quality control to meet Sim standards
  • Identify issues and make recommendations (includes damaged equipment on shelf, poor communication, paperwork, customer relations, etc.)
  • Assist with various projects around the warehouse
  • Maintain positive and courteous customer relationships
  • Direct occasional customer enquiries/complaints to the RC, Customer Service Representative or Inside Sales Representative as appropriate

What you’ll need

  • Grade 12
  • Post-secondary diploma/degree in film and/or television production related field an asset
  • Warehouse experience preferred
  • Keen interest in shipping and receiving and film production gear
  • Strong oral and written communication skills
  • Basic computer skills
  • Film production experience an asset

Our work environment

  • On feet for extended periods of time
  • Frequent heavy lifting (up to 100 lb)
  • Frequent bending and kneeling
  • Warehouse conditions; may be required to work outside for extended periods
  • Repetitive movement with hands while using equipment
  • Some exposure to chemicals (WHMIS training provided)
  • A friendly, positive work environment with a strong team dynamic
  • The opportunity to mentor new hires
  • Open-door communication
  • A work environment where you can really make an impact!

Equal Opportunity & Accommodation

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.

How to apply

Please submit a resume and cover letter to HR@siminternational.com by noon on Tuesday, August 14th.

Post Production

Assistant Online Editor Toronto

Position Summary:

Set up and prep Online, Colour Suites and Sessions on a daily basis and ensure that sessions start on time and operate smoothly. Diligently organize and track media, projects and coordinate with Video Producer, Online Editors and Colourists, Media department, Mix and Layback operators to make sure all client and delivery needs are fulfilled

Primary Duties and Responsibilities:

  • Arrive early enough to set up and prep sessions and make sure that all materials are loaded and updated for sessions to start on time
  • Communicate with the finishing producer, clients, Post Supervisors, VFX suppliers, Offline Editors and internal departments to make sure media is delivered in time for sessions
  • be available to assist Online Editors and Colourists in whatever tasks are required to complete sessions
  • Prep and output required deliverables as specified by broadcasters and distributers to the Media Department
  • Verify that sessions and media is backed up for each session at end of each day and coordinate with the finishing producer, media department and sound operations for any transfers that require attention
  • Update work orders and actuals in Mediapulse
  • track session particulars in the log books to keep others in the department up to date
  • Log session and project specifics as well as technical setups
  • report technical issues to Tech Department immediately so they may be taken care of
  • help to maintain the Backup Vault with the Media and Layback Departments
  • look at the schedule every day to make sure last-minute changes are accommodated
  • Create and organize workflow documentation as needed
  • help implement any new systems that may be beneficial to the department (as technology changes) and maintain checklists with updates based on new workflows
  • keep Online and Colour Suites properly maintained, organized, and tidy
  • interact with clients in a friendly and professional way and make sure their needs are met
  • take client food and coffee orders when they are in need of service

Qualifications:

Knowledge, Skills, and Experience:

  • Post-secondary diploma/degree in film and/or television production related field an asset
  • Experience with DaVinci Resolve, Avid Media Composer, Adobe Premiere, Adobe After Effects, Adobe Illustrator, Adobe Media Encoder required
  • Video Engineering and eye training with the ability to learn production techniques and see impairments.
  • Experience with the, Final Cut, Compressor and Fusion as well as other Post Production equipment and software are an asset
  • Excellent problem solving and troubleshooting skills
  • Excellent oral and written communication skills
  • Strong attention to detail and excellent organizational skills
  • Ability to work in a team in a busy environment and handle the demands and pressures of multiple daily deadlines

Other Attributes:

  • Stress Tolerance – Maintains a calm and service minded demeanor during times of high stress, ambiguous or adverse situations.
  • Decision Making / Problem Solving – Identifies an issue and processes relevant information in order to present viable solutions and knows when to escalate to higher management
  • Customer Service Focus – Deliberately identifies and creates opportunities to improve every person’s experience
  • Teamwork – Participates actively in a team to improve the Company’s effectiveness
  • Communication – Communicates in a thorough, clear and timely manner and supports information sharing across the Company
  • Quality/Attention to Detail Focus – Ensures that standards for self, equipment and services are met to provide timely, accurate and excellent service delivery
  • Accountability – Accepts personal responsibility for the quality and timeliness of work. Can be relied upon to achieve results with little need for oversight

 

Working Conditions and Physical Effort:

  • Work is normally performed in a typical studio work environment
  • Availability to work long hours as needed
  • High industry expectations and pressures due to project schedules constantly changing
  • Client service includes the ability to acknowledge client requests after hours and on weekends

The company reserves the right to make changes to all job descriptions with the evolving needs of the company.

 

How to apply for the job

Please submit a resume and cover letter here.

 

Post Production

Workflow Supervisor New York

Location: Brooklyn

 

Position Summary: 

The Workflow Supervisor uses technical abilities to supervise the coloring, processing, and syncing and archiving of digital footage. Ensures a seamless workflow of media to post through standardized quality control procedures and constant communication with set and post production.  Supervise dailies technicians who are handling the day-to-day duties on each show under supervision.

 

Primary Duties and Responsibilities: 

Supervise Dailies Crew(s): 

  • Establish yourself as the lead technician on each show being supervised, from day 1.
  • Participate in training dailies crew on your show, and evaluate their abilities to ensure technicians are ready to deliver the show’s specs from day 1.
  • Ensure dailies technicians are scheduled properly to cover off the needs of the production being supervised.
  • Ensure workflow procedure put in place at show startup is being adhered to, and that any updates to the production’s workflow are implemented into the show’s workflow documents.
  • Provide ongoing training to dailies technicians as needed.
  • Ensure deadlines are understood, and met, by the dailies technicians.
  • Maintain system for producing and delivering screeners such as DVDs, iPads, etc. to ensure production personnel are receiving these in a timely manner.
  • Continuously check to ensure communication between dailies technicians and post production personnel on client side is being handled professionally and in a timely manner.
  • QC (Quality Control) the technicians’ work to ensure metadata is tracking accurately for both picture and sound, and QC look management.
  • Oversee the master database of all shots captured during the course of production.
  • Oversee and ensure LTO backups are being completed and delivered to client.

Liase with Post Production: 

  • Establish yourself as the go-to person for post production to contact for the duration of the show with any issues or questions they may have.
  • Maintain professional level of communication throughout the course of the production when dealing with any member of post production team.
  • Troubleshoot any problem post production may bring to your attention.
  • Handle any needs with regards to producing and delivering promo material.
  • Deal with online/finishing house on an ‘urgent’ and professional basis in order to ensure any material that is holding up the finishing process is found and sent to them quickly.
  • Communicate any issues with ‘digital negative’ promptly to producer and post producer as soon as these issues are known.
  • Ensure 24/7 technical support
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner

Other Duties 

  • Fill the role of the dailies technician when not supervising a show. (see attached job description)
  • Lead Research and Development subgroups spearheading Bling’s continual innovation.
  • Compile reports from R&D subgroups and distribute that information to your direct supervisor and other R&D subgroups.
  • Participate in training programs (either as a student or instructor) designed to improve the collective knowledge base of the Company.

Administration: 

  • Track the incoming and outgoing of shuttle drives at the lab
  • QC dailies info sheets each day and provide to Bling admin with detailed notes on work done overnight in order to prepare accurate daily invoices.
  • Shipping of DVD screeners to clients
  • Track and report the status of supplies and stock at the lab
  • Answering calls from clients and providing customer support
  • Perform other duties that may be assigned
  • Demonstrate an understanding and appreciation of the mission, vision, and values of the Company.

Clients and Technical Service: 

  • Ensure 24/7 technical support
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner
  • Provide assistance and technical information to clients, potential clients and staff members when required

 

Qualifications: 

Knowledge, Skills & Abilities 

  • College Diploma from a recognized Audio/Video/Film Production Course
  • Proficiency working with AVID and FCP
  • Work and practical experience in Audio/Video/Film Production Industry
  • Ability to use, learn and implement new software and hardware.

Other Attributes 

  • Decision Making / Problem Solving– Identifies an issue and processes relevant information coming up with possible solutions, selects appropriate responses and implements them
  • Customer Service Focus– Identifies and creates opportunities to improve every person’s experience with the Company
  • Teamwork– Participates actively in a team to improve the Company’s effectiveness
  • Communication– Communicates in a thorough, clear and timely manner and supports information sharing across the Company
  • Innovation – Develops new ways and adapts existing products or processes to help the company achieve its Mission and Vision
  • Quality/Attention to Detail Focus– Ensures that standards for self, equipment and services are met to provide excellent service delivery
  • Accountability – Accepts personal responsibility for the quality and timeliness of work. Can be relies upon to achieve results with little need for oversight
  • Stress Tolerance– Functions in highly stressful, ambiguous or adverse situations

 

Working Conditions and Physical Effort: 

  • Work is normally performed in a typical interior/office work environment
  • Some physical effort may be required (i.e. some lifting of supplies and material)
  • Long hours sitting and using office equipment and computers

Some exposure to warehouse environment

 

How to apply:

Please submit a resume and cover letter to HR@siminternational.com

 

 

Post Production

Workflow Supervisor Los Angeles

Position Summary:

The Workflow Supervisor uses technical abilities to supervise the coloring, processing, and syncing and archiving of digital footage. Ensures a seamless workflow of media to post through standardized quality control procedures and constant communication with set and post production.  Supervise dailies technicians who are handling the day-to-day duties on each show under supervision.

Primary Duties and Responsibilities:

Supervise Dailies Crew(s):

  • Establish yourself as the lead technician on each show being supervised, from day 1.
  • Participate in training dailies crew on your show, and evaluate their abilities to ensure technicians are ready to deliver the show’s specs from day 1.
  • Ensure dailies technicians are scheduled properly to cover off the needs of the production being supervised.
  • Ensure workflow procedure put in place at show startup is being adhered to, and that any updates to the production’s workflow are implemented into the show’s workflow documents.
  • Provide ongoing training to dailies technicians as needed.
  • Ensure deadlines are understood, and met, by the dailies technicians.
  • Maintain system for producing and delivering screeners such as DVDs, iPads, etc. to ensure production personnel are receiving these in a timely manner.
  • Continuously check to ensure communication between dailies technicians and post production personnel on client side is being handled professionally and in a timely manner.
  • QC (Quality Control) the technicians’ work to ensure metadata is tracking accurately for both picture and sound, and QC look management.
  • Oversee the master database of all shots captured during the course of production.
  • Oversee and ensure LTO backups are being completed and delivered to client.

Liase with Post Production:

  • Establish yourself as the go-to person for post production to contact for the duration of the show with any issues or questions they may have.
  • Maintain professional level of communication throughout the course of the production when dealing with any member of post production team.
  • Troubleshoot any problem post production may bring to your attention.
  • Handle any needs with regards to producing and delivering promo material.
  • Deal with online/finishing house on an ‘urgent’ and professional basis in order to ensure any material that is holding up the finishing process is found and sent to them quickly.
  • Communicate any issues with ‘digital negative’ promptly to producer and post producer as soon as these issues are known.
  • Ensure 24/7 technical support
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner

Other Duties

  • Fill the role of the dailies technician when not supervising a show. (see attached job description)
  • Lead Research and Development subgroups spearheading Bling’s continual innovation.
  • Compile reports from R&D subgroups and distribute that information to your direct supervisor and other R&D subgroups.
  • Participate in training programs (either as a student or instructor) designed to improve the collective knowledge base of the Company.

Administration:

  • Track the incoming and outgoing of shuttle drives at the lab
  • QC dailies info sheets each day and provide to Bling admin with detailed notes on work done overnight in order to prepare accurate daily invoices.
  • Shipping of DVD screeners to clients
  • Track and report the status of supplies and stock at the lab
  • Answering calls from clients and providing customer support
  • Perform other duties that may be assigned
  • Demonstrate an understanding and appreciation of the mission, vision, and values of the Company.

Clients and Technical Service:

  • Ensure 24/7 technical support
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner
  • Provide assistance and technical information to clients, potential clients and staff members when required

Qualifications:

Knowledge, Skills & Abilities

  • College Diploma from a recognized Audio/Video/Film Production Course
  • Proficiency working with AVID and FCP
  • Work and practical experience in Audio/Video/Film Production Industry
  • Ability to use, learn and implement new software and hardware.

Working Conditions and Physical Effort:

  • Work is normally performed in a typical interior/office work environment
  • Some physical effort may be required (i.e. some lifting of supplies and material)
  • Long hours sitting and using office equipment and computers
  • Some exposure to warehouse environment

The company reserves the right to make changes to all job descriptions with the evolving needs of the company.

Equal Opportunity & Accommodation  

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.  

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly. 

How to Apply:

Please submit your resume to hr@siminternational.com

 

Post Production

Chief Engineer New York

Position Summary:

The Chief Engineer is the lead technical resource for all matters involving the Finishing pipeline.

Primary Duties and Responsibilities:

  • Manage and mentor a staff of engineers and technicians.
  • Build and install, all software and hardware for editing systems and other workflow related computer system.
  • Maintain, clean, test, troubleshoot and complete minor repairs for all editing systems and other workflow related computer system.
  • Hardware and Software installations and support include, but are not limited to, Mac, Windows, Avid, Final Cut Pro, Express Dailies, Linux, etc.
  • Assist in maintaining and supporting shared network storage systems including, but limited to, Avid Unity, Avid ISIS and Quantum StorNext.
  • Perform and maintain monitor calibrations.
  • Ensure excellent quality and customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective and timely manner.
  • Be available as a consultant during projects that involve digital media workflows and work continually towards self-development to stay current on new technology, trends, procedures & practices.
  • Assist in prepping and maintaining of other production equipment when required.
  • Provide assistance and information to each client, potential client, and staff member.
  • Attend staff meetings, planning sessions and training events as required.
  • Be available after hours by email or phone, as needed.

Qualifications:

Knowledge, Skills & Abilities

  • 7+ years’ experience in Post Production Engineering, preferably in the Film/Television industry
  • Experience working in areas of Digital Intermediates, Color Correction, VFX, and Broadcast Video a plus
  • Experience working with Linux & Mac platforms
  • Experience with DaVinci Resolve, Autodesk Smoke/Flame, Avid, & ProTools
  • Experience with SAN & NAS platforms, such as Quantum Stornext and Avid Nexis
  • Experience with calibrating, configuring, and operating critical viewing monitors, video routers, video decks, and other professional video hardware systems
  • Good familiarity with the areas of color science and video standards
  • Good knowledge of IT related areas, like network switching and routing, firewalls, DNS, IP management, etc.
  • Familiarity with industry best practices in regards to security, especially those issued by the MPAA
  • Familiarity with shell scripting, compute/storage virtualization, and general DevOps
  • Proficiency in the use of computer programs for: Microsoft Word, Outlook and Excel.

Other Attributes

  • Decision Making/Problem Solving: Identifies an issue, gathers and processes relevant information coming up with possible solutions, selecting appropriate responses and implementing them.
  • Self Management: Works independently with minimal supervision and is disciplined in setting priorities.
  • Customer Service Orientation: Deliberately identifies and creates opportunities to improve every person’s experience with Sim.
  • Communication: Communicates in a thorough, clear and timely manner and supports information sharing across the Company.
  • Teamwork: Participates actively in a team to improve the Company’s effectiveness.
  • Innovation: Develops new ways or adapts existing products or processes to help Sim achieve its Mission and Vision. Challenges the status quo.

Working Conditions and Physical Effort:

  • Work is normally performed in a typical interior/office work environment
  • Some physical effort required as everyone on the Sim team is asked from time to time to pitch in and help share the load.
  • Some exposure to physical risk

How to Apply:

Please submit your resume to hr@siminternational.com

 

 

Job seeker? Why choose Sim?

 

 We Offer:
  • Competitive wages
  • Retirement savings program with company matching
  • Comprehensive company-sponsored health benefits
  • Perks including discounted health and wellness programs
  • Exposure to best-in-class motion picture technologies
  •  Free parking at most locations
  • Company events including food truck lunches, summer BBQ’s, technology workshops, and industry events
  • The opportunity to mentor new hires and interns
  • Open-door communication
  • A work environment where you can make an impact!

Equal Opportunity & Accessible Employment Statement

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.

Sim is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.