Position Summary:
The Workflow Supervisor uses technical abilities to supervise the coloring, processing, and syncing and archiving of digital footage. Ensures a seamless workflow of media to post through standardized quality control procedures and constant communication with set and post production. Supervise dailies technicians who are handling the day-to-day duties on each show under supervision.
Primary Duties and Responsibilities:
Supervise Dailies Crew(s)
- Establish yourself as the lead technician on each show being supervised, from day 1.
- Participate in training dailies crew on your show, and evaluate their abilities to ensure technicians are ready to deliver the show’s specs from day 1.
- Ensure dailies technicians are scheduled properly to cover off the needs of the production being supervised.
- Ensure workflow procedure put in place at show startup is being adhered to, and that any updates to the production’s workflow are implemented into the show’s workflow documents.
- Provide ongoing training to dailies technicians as needed.
- Ensure deadlines are understood, and met, by the dailies technicians.
- Maintain system for producing and delivering screeners such as DVDs, iPads, etc. to ensure production personnel are receiving these in a timely manner.
- Continuously check to ensure communication between dailies technicians and post production personnel on client side is being handled professionally and in a timely manner.
- QC (Quality Control) the technicians’ work to ensure metadata is tracking accurately for both picture and sound, and QC look management.
- Oversee the master database of all shots captured during the course of production.
- Oversee and ensure LTO backups are being completed and delivered to client.
Liase with Post Production
- Establish yourself as the go-to person for post production to contact for the duration of the show with any issues or questions they may have.
- Maintain professional level of communication throughout the course of the production when dealing with any member of post production team.
- Troubleshoot any problem post production may bring to your attention.
- Handle any needs with regards to producing and delivering promo material.
- Deal with online/finishing house on an ‘urgent’ and professional basis in order to ensure any material that is holding up the finishing process is found and sent to them quickly.
- Communicate any issues with ‘digital negative’ promptly to producer and post producer as soon as these issues are known.
- Ensure 24/7 technical support
- Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner
Other Duties
- Fill the role of the dailies technician when not supervising a show. (see attached job description)
- Lead Research and Development subgroups spearheading Sim’s continual innovation.
- Compile reports from R&D subgroups and distribute that information to your direct supervisor and other R&D subgroups.
- Participate in training programs (either as a student or instructor) designed to improve the collective knowledge base of the Company.
Administration
- Track the incoming and outgoing of shuttle drives at the lab
- QC dailies info sheets each day and provide to Sim admin with detailed notes on work done overnight in order to prepare accurate daily invoices.
- Shipping of DVD screeners to clients
- Track and report the status of supplies and stock at the lab
- Answering calls from clients and providing customer support
- Perform other duties that may be assigned
- Demonstrate an understanding and appreciation of the mission, vision, and values of the Company.
Clients and Technical Service
- Ensure 24/7 technical support
- Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner
- Provide assistance and technical information to clients, potential clients and staff members when required
Qualifications:
Knowledge, Skills & Abilities
- College Diploma from a recognized Audio/Video/Film Production Course
- Proficiency working with AVID and FCP
- Work and practical experience in Audio/Video/Film Production Industry
- Ability to use, learn and implement new software and hardware.
Other Attributes
- Decision Making / Problem Solving– Identifies an issue and processes relevant information coming up with possible solutions, selects appropriate responses and implements them
- Customer Service Focus– Identifies and creates opportunities to improve every person’s experience with the Company
- Teamwork– Participates actively in a team to improve the Company’s effectiveness
- Communication– Communicates in a thorough, clear and timely manner and supports information sharing across the Company
- Innovation – Develops new ways and adapts existing products or processes to help the company achieve its Mission and Vision
- Quality/Attention to Detail Focus– Ensures that standards for self, equipment and services are met to provide excellent service delivery
- Accountability – Accepts personal responsibility for the quality and timeliness of work. Can be relies upon to achieve results with little need for oversight
- Stress Tolerance– Functions in highly stressful, ambiguous or adverse situations
Working Conditions and Physical Effort:
- Work is normally performed in a typical interior/office work environment
- Some physical effort may be required (i.e. some lifting of supplies and material)
- Long hours sitting and using office equipment and computers
- Some exposure to warehouse environment
How to apply for the job
Please submit your resume to HR@siminternational.com
