Development and Operations Engineer



About the Position: 

The Development and Operations Engineer will collaborate with software developers, IT, Workflow and Post Engineering staff to provide clients with technical support.  


What You’ll Do: 

Cloud/Virtualization Management 

  • Set up and manage cloud-based storage for internal use as well as clients 
  • Set up and manage complex AWS based infrastructures for public facing web applications 
  • Set up and manage VMware based infrastructures for internal enterprise services 

Infrastructure Support 

  • Provide direct server support during various operations such as deployment and general production  
  • Collaborate with developers to ensure new environments meet requirements and conform to best practices 
  • Design, implement and test agreed-upon infrastructures  
  • Automate deployment of Linux applications, system configurations and security settings  
  • Prioritize requests from operations, development and product teams fairly while demonstrating a sense of empathy 

Customer and Technical Service: 

  • Ensure technical support to internal team members for the technologies managed 
  • Ensure excellent customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective, timely manner 
  • Provide assistance and technical information to clients, potential clients and staff members when required 


  • Perform other duties that may be assigned 


What You’ll Need: 

Knowledge, Skills, and Experience: 

  • Proficiency in AWS cloud services and VMware virtualization technologies 
  • Strong background in Linux/Unix administration 
  • Experience in SQL MySQL 
  • Proficiency in PHP, Python, or Perl 
  • Ideally experience with infrastructure automation tools like Terraform, Consul, Salt, etc. 
  • Knowledge of best practices and IT operations in an always up, always available service 


Other Attributes 

  • Decision Making / Problem Solving – Identifies an issue and processes relevant information coming up with possible solutions, selects appropriate responses and implements them 
  • Customer Service Focus – Deliberately identifies and creates opportunities to improve every person’s experience with Sim 
  • Teamwork – Participates actively in a team to improve the Company’s effectiveness 
  • Communication – Communicates in a thorough, clear and timely manner and supports information sharing across the Company 
  • Innovation – Develops new ways and adapts existing products or processes to help Sim achieve its Mission and Vision 
  • Quality/Attention to Detail Focus – Ensures that standards for self, equipment and services are met to provide excellent service delivery 
  • Accountability – Accepts personal responsibility for the quality and timeliness of work. Can be relies upon to achieve results with little need for oversight 
  • Stress Tolerance – Functions in highly stressful, ambiguous or adverse situations 


Our Work Environment: 

  • Work is normally performed in a typical interior/office work environment 
  • Some physical effort required (i.e. some lifting of supplies and computer equipment) 


Equal Opportunity & Accommodation:  

Sim is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other basis protected by law.

Sim is committed to providing accessible employment practices that are compliant with local legislation. Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.


How to apply for the job: 

Please submit a resume to