Administrative Assistant

Toronto, Vancouver

Company Profile

Sim is a leading supplier of film/TV studio, production equipment, as well as workflow/dailies and post-production services. We’re proud to have supported features such as “Deadpool,” the Oscar-winning documentary, “OJ: Made in America,” the hit shows, “Game of Thrones,” “Mr. Robot,” “Stranger Things” and “Handmaid’s Tale”.

Our divisions are located throughout North America and provide a range of services, including Studio rentals (Vancouver), Lighting & Grip rentals (Vancouver, Toronto), Camera rentals (Vancouver, Toronto, Hollywood, Atlanta) and Post services (Vancouver, Toronto, Hollywood, New York, Atlanta). Our Hollywood office provides the industry’s only camera-through-post services venue.

For more information, visit or visit us on Facebook, Instagram, Twitter and LinkedIn @simcomplete.

So why should you choose Sim?

We can offer you:

  • Competitive wages in line with market standards;
  • Retirement savings program with company matching;
  • Comprehensive company-sponsored health benefits;
  • Perks including discounted health and wellness programs;
  • Exposure to best-in-class motion picture technologies;
  • Free parking (at many locations);
  • Company events including, food truck lunches, summer BBQ’s, technology workshops, and industry events;
  • The opportunity to mentor new hires and interns;
  • Open-door communication;
  • A work environment where you can really make an impact!

Position Summary:

The Administrative Assistant supports the work of the Camera division and contributes to the efficient day-to-day operations of the office

Primary Duties and Responsibilities:


  • Monitor incoming telephone calls
    • Answer incoming calls promptly, professionally, and courteously
    • Screen telephone inquiries and
      • Reply to general information requests with accurate information, or
      • Direct telephone inquiries to the appropriate staff member
    • Monitor calls on hold to ensure they are responded to in a timely manner
  • Greet visitors to the organization in a professional and friendly manner
  • Monitor incoming general emails and
    • Reply to general information requests with accurate information, or
    • Direct email inquiries to the appropriate staff member
  • Monitor incoming general voice mail messages and
    • Reply to general information requests with accurate information, or
    • Direct voice mail inquiries to the appropriate staff member


  • Manage incoming & outgoing mail, faxes, and packages
  • Monitor supplies (office, kitchen, maintenance) and reorder items on a timely basis
  • Monitor fax, photocopier, and printer and ensure sufficient paper and ink/toner levels
  • Maintain on hand blank copies of internal forms. Distribute on request.
  • Keep track of employees’ schedules, i.e. meetings, lunches, days off, sick days and travel.
  • Filing paperwork in appropriate places
  • Collect all incoming invoices and prepare for entry in Great Plains. Send invoices for entry to Accounting department on a daily basis
  • Mail out checks for AP
  • Create invoice batches on R2
    • Send out invoices for AR
  • Use of Moneris debit and credit terminal
    • Processing payments
    • Closing batches


  • Act as the primary point of contact for sending and collecting all client paperwork included in the Sim Forms Package
  • Enter and maintain client database in R2, ensuring accurate information and current documentation (rental agreements, insurance certificates, etc.)
  • Review credit applications for completion, securing missing details. Upon receipt of credit references forward complete applications to the accounting dept. for review.
  • Consignment
    • Search orders in R2 for pricing
    • Create POs for monthly rentals


Knowledge, Skills, and Experience:

  • The ability to speak, read, and write in English is required
  • Proficiency in the use of computer programs: Microsoft Office Suite (Word, Outlook, Excel)
  • Proficiency in the use of standard office equipment

Other Attributes:

  • Adaptability/Flexibility – Adapts easily to changing business needs, conditions, and work responsibilities
  • Attention to Detail – Ensures that standards for self, staff, equipment and services are set, reviewed and surpassed regularly to provide excellent service delivery
  • Customer Service Focus – Identifies and creates opportunities to improve every person’s experience with the Company
  • Decision Making/Problem Solving – Identifies an issue, gathers and processes relevant information coming up with possible solutions, selecting appropriate responses and implementing them
  • Integrity – Does the right thing without being asked
  • Self Management – Works independently with minimal supervision and exhibits discipline in setting priorities
  • Teamwork – Participates actively in a team to improve the Company’s effectiveness

Working Conditions and Physical Effort:

  • Work is normally performed in a typical interior/office work environment
  • Some physical effort required (i.e. some lifting of supplies and material)
  • Long hours sitting and using office equipment and computers
  • Some exposure to warehouse environment

How to Apply

Please submit your resume to